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Ordering & Payment

If you're not able to visit our shop then don't worry, we have an extensive on-line store, which stocks as much of our overall product range as we can. Even if you do plan to visit our shop, the website is a great place to browse for inspiration and ideas.

Ordering products, placing them in the shopping basket and submitting your credit card information need not commit you to the order. If you email us as soon as you place your order we can usually make changes easily. We will quite often send a personal email to you in addition to the automated order response, just to check you are happy with what you have ordered.

If you prefer to handwrite your order, please use our online shop to source the products, print off the printable order form and send the completed form to us at Essentially Hops, Chalkpit Farm, Bekesbourne, Canterbury, Kent CT4 5EU. Tel 01227 830666

If you are unsure what to order, please do get in touch. We would be delighted to advise you.

Our website is totally secure and all data is encrypted.

Essentially Hops accepts payment for mail order goods by Visa, VisaDebit, Mastercard, Mastercard Debit, Maestro and Electron which are process through a secure payment provider Creditcall.

Payment can also be made by Paypal

We do not offer a "cash on delivery" service

Cash payments for mail order goods can be made at the Essentially Hops Shop in person

We prefer not to receive cheques, however if you wish to pay by cheque there will be a 1 surcharge which you must add to your total before you send your cheque. Please telephone 01227 830666 or email us to confirm availability and price BEFORE sending payment by cheque.

All payment must be cleared before despatch.

Items out of stock are not charged for, or kept on back order.

Product Description

Products are described honestly and every effort is made to photograph as accurately as possible. Due to the nature of some of our products, for example dried flowers there may be variation in shape, colour and size. Whilst every effort is made to keep photographs and descriptions up to date, in particular colours of product may look different to that viewed on a computer screen.