You can contact our team in a number of ways and we’ll always try and respond as quickly as we can to most requests during our normal office hours: 9am to 5pm, Monday to Friday.

Online orders are processed every morning and usually dispatched the same day. Orders received after midday will be processed and dispatched the following day.

The most effective way to contact us is to use one of the forms below:

We are more than happy to answer any questions you may have! Simply complete the form below and a member of our team will get back to you as soon as possible.

We are very sorry to hear that something is wrong with your order; we work hard to ensure that the ordering process is effective for all of our customers and all of our items are quality checked before they leave our farm.

Please complete the form below and let us know so that we can resolve your issue:

If you have a question for our Florists, please use the form below:

We’re sorry that your order has not arrived yet! Depending on the delivery options you selected at checkout; you should have received your order in the following time frames and received a tracking number from our couriers. You can enter your tracking number here and check the progress. If you have missed your delivery, then the courier should have left a card telling you how to collect your package.

Free Delivery – 1 to 3 working days, not including weekends. Sent via Parcelforce
Standard Delivery – 1 to 3 working days, not including weekends. Sent via Parcelforce
Upgraded Next Day before Midday – 1 to 2 working days, not including weekends. Sent via Parcelforce Express AM

If you have tried all of the above options, then you are welcome to let us know and we can review your order and delivery from our side to make sure everything is OK. Simply complete the form below:

If you are looking for a specific product or would like to suggest products that you would like to see on our website; please let us know by completing the form below; we may even be able to find it for you! and always welcome customer feedback.

We supply a number of dried flower retailers, as well as department stores and interior design shops. Our Trade section sells flowers by the box only (usually 20 – 25 bunches per box with some exceptions).

The minimum order value in the trade section is £500 (ex VAT, £600 inc VAT) and not including shipping.

If you have questions about a trade account, please email us using alternatively, If you would like to apply for a Trade account please fill in the form below. Your account will be manually approved and we will send you your login details if your application is successful.

We really appreciate customer feedback; especially when our customers are happy with the services and products that we have provided. You can provide feedback in a number of ways:

  1. Leave a review on Google about your experience – Click here
  2. Leave a review on Facebook about products and service you received – Click here
  3. Additionally let us know directly using the form below and we’ll share it with the whole team!

We have worked with a number of venues and events local to us in East Kent for many years and if you are planning to marry or hold an event in the area we will deliver and setup the flowers in your venue.

For weddings, we usually start by inviting you in for a consultation, an essential first step when we can discuss what you have in mind, including colour schemes, themes, and your favourite flowers.

If you are interested in bespoke flowers for your wedding or event, please complete the form below and our Florist will be in touch very soon.

Saying goodbye to a loved one is not easy. We take time and care to make sure your flowers reflect your feelings and we encourage our clients to get involved so that the tributes are personal and meaningful.

We require one week notice so that we can order in flowers for your arrangement. Prices start from £100 and we can deliver to local areas. Please use the form below to get in touch with our florists and discuss your requirements.

Have you had a problem with our website? Something not working correctly or as expected? Then please tell us about it using the form below.

Bespoke Workshops & Tuition

We can also provide workshops and tuition based on your own requirements that could include One on One Tuitions, Group Workshops, Baby Showers, Hen Parties, Demonstrations, DIY Wedding Flowers, Flower Crowns, Dried Garlands.

Complete the form below and a member of our team will be in touch.

By far the quickest way to get in touch with us is by using the web forms above; however if you would like to call us, then please do so from Monday to Friday, 9am to 4pm. Please be aware that we do not take orders over the phone; these need to be placed online.


01227 830 666

Use the form below to send us photographs, pictures and media.