How Can We Help?

About My Order

Hop Garlands

Hop Plants

Dried Flowers

Flower Arrangements

Our Farm, Workshop & Office

Trade Accounts

Didn't find an answer to your question? (Click Here)

Business Hours

There is usually someone in the office at the hours below and we will answer any questions as soon as possible.

We process orders every business day morning.  Orders placed after midday are processed in the morning of the next business day.

 

Monday 9am 5pm
Tuesday 9am 5pm
Wednesday 9am 5pm
Thursday 9am 5pm
Friday 9am 5pm

General Enquiries

Got a question that isn’t answered above and doesn’t fall in to one of the other categories?  Ask us here!

 

Where is my order?

You will receive a message from the courier when your item is on the way.

 

My order arrived and something is wrong

If you’ve received your order and something is wrong, please let us know using the form below.

 

Questions about hops?

Please let us know your hop question below and we will add it to our FAQ’s above.

 

We strongly urge customers to place orders through our website.

We are not able to apply discounts to orders taken over the phone.

To contact our florist please do so using the forms on the Bespoke Dried Arrangement page, Wedding page, and Sympathy flowers pages.

You will get the best answer to your question if you use contact forms so a reply can be provided by a member of team with relevant expertise.

Get in touch

If for any reason we are not able to get to the phone please leave a message.

01227 830 666

Email Us

General Enquiries

Got a question that isn’t answered above and doesn’t fall in to one of the other categories?  Ask us here!

 

Where is my order?

You will receive a message from the courier when your item is on the way.

 

My order arrived and something is wrong

If you’ve received your order and something is wrong, please let us know using the form below.

 

Questions about hops?

Please let us know your hop question below and we will add it to our FAQ’s above.

 

Call Us

We strongly urge customers to place orders through our website.

We are not able to apply discounts to orders taken over the phone.

To contact our florist please do so using the forms on the Bespoke Dried Arrangement page, Wedding page, and Sympathy flowers pages.

You will get the best answer to your question if you use contact forms so a reply can be provided by a member of team with relevant expertise.

Get in touch

If for any reason we are not able to get to the phone please leave a message.

01227 830 666