Terms & Conditions

By placing an order on this website, you are agreeing to the terms and conditions; these are easy to review, with each section set-out in detail using the tabs and headings on the left hand side of this page. You can also click on the various headings below:


Placing an Order

Placing an order could not be easier; simply browse our web shop, and click on any items that you wish to buy and add them into the shopping cart. After you have finished your selection, you can click on either ‘View Cart’ or ‘Checkout’ in the top right corner of the website to proceed.

To place an order we require your name, email address, delivery address, billing address, payment details and the details of the order. You do not need to create an account with us, but we will store the details of your order on our systems in order to process this, and full details of how and where your data is stored can be found in our privacy policy (available at the bottom left of this page).

Once an order has been successfully placed and accepted we’ll send you an order confirmation email to the email address entered during the checkout process. If you do not receive this email, please contact the Customer Service team using shop@essentiallyhops.co.uk who can check that the order has gone through properly and ensure you receive the email.

All orders received are subject to acceptance by Essentially Hops “Hops & Flowers”, and any of its personnel, reserve the right, at our absolute discretion, to reject any order without giving reasons. In the event of rejection, we will refund or cancel any payments received in full, via the payment method used to place the order.

If we are unable to fulfil any or part of your order, we will get in touch by email. Any special offers or deductions will be made after checkout and we will confirm the details by email before payment is made.

If you would like to change your order, you may do so by calling our Customer Service team right away on 01227 830666 and we should be able to help you. Orders that have been dispatched, can not be changed or amended.

Event Terms & Conditions

From time to time we offer services in the form of an ‘event’ which can be either a workshop, picking experience, wedding consultation and/or a farm tour; for these events, the following additional terms and conditions will apply.


Tickets for Events

We do not operate a physical ticketing system, so we define ‘tickets’ as a copy or print out of the confirmation email or invoice you received when placing your order with us; in all cases, please bring a copy with you when attending an event.

Event tickets are valid only for the date and time stated; Please check your ticket(s) and/or confirmation email on receipt as mistakes cannot always be rectified.

Tickets are valid for the named person and cannot be exchanged or refunded within 14 days of the event date. Should cancellation of any event be necessary, Essentially Hops will exchange or refund tickets on a case by case basis.

We have limited disabled access but aim to accommodate everyone, please contact us if you have any mobility issues or extra requirements using shop@essentiallyhops.co.uk.



  • Workshops usually include a demonstration, equipment, flowers and sundries needed to complete an arrangement, however you may bring your own decorative items to personalise your design.
  • Please arrive 15 minutes before the start of the workshop.
  • Please wear/bring appropriate clothing and footwear for the weather.


Hop Picking & Hop Tours

  • Please arrive 15 minutes before the start of your experience.
  • Children MUST be supervised at all times as we are a working farm, and as such, operate and store farming vehicles and heavy machinery in the immediate vicinity.
  • This experience will include a rustic trailer ride on the back of a tractor, and may be noisy and dirty, and as such, might not be a suitable experience for some adults and young children.
  • You MUST wear Wellington Boots (as they’ll have to be dipped in Sanitiser to protect the Hops).
  • For Hop Picking: Gloves and clothing that covers the arms are also important for Hop Picking, as the hop bines have barbs that can cause irritation to the hands, arms and skin.
  • Picking experiences and tours are wholly dependent on the weather, for that reason we are unable to provide a refund for bad weather, however we will do our best to reschedule or make adjustments so that part of the experience can go ahead if appropriate to do so.
  • Please also note that we do not have wash room or toilet facilities available


Flower Picking

  • Please arrive 15 minutes before the start of your experience.
  • Children MUST be supervised at all times as we are a working farm, and as such, operate and store farming vehicles and heavy machinery in the immediate vicinity.
  • You will be required to pay a security deposit (£10) for your scissors which will be refunded when the scissors are returned.
  • We reserve the right to charge 50p for any additional flowers picked over a normal container full (usually 40 stems), so we please ask that you are respectful of our produce.
  • You will be required to sign our visitor book when you arrive and when you leave the farm; this will include a waiver.
  • You MUST wear appropriate shoes and clothing for the weather on the day, and we advise checking the weather forecast the day before.
  • Picking experiences and tours are wholly dependent on the weather, for that reason we are unable to provide a refund for bad weather, however we will do our best to reschedule or make adjustments so that part of the experience can go ahead if appropriate to do so.
  • Please also note that we do not have wash room or toilet facilities available

Paying for your Order

We have an extensive on-line store, which stocks as much of our overall product range as we can. Please note our shop at Chalkpit farm is open Tuesday to Thursday 10am to 2pm, however we do accept and welcome walk-ins if you would like to come and visit us or if you have selected ‘Shop Collection’ at checkout.

Ordering products, placing them in the shopping basket and submitting your credit card information need not commit you to the order. If you email us as soon as you place your order we can usually make changes easily. We will quite often send a personal email to you in addition to the automated order response, just to check you are happy with what you have ordered.

Credit Card information will be taking during the checkout process however you may also call us to complete your transaction if you prefer; (01227 830666 or 01227 830964). We do not recommend emailing credit card details over the Internet. Both parties are within their rights to cancel any order before dispatch.

Our website is totally secure and all data is encrypted.

Essentially Hops accepts payment for mail order goods by Visa, VisaDebit, Mastercard, Mastercard Debit, Maestro and Electron which are process through a secure payment provider Barclaycard. We also accept payment via Paypal. We do not offer a “cash on delivery” service.

We prefer not to receive cheques, however if you wish to pay by cheque there will be a £1 surcharge which you must add to your total before you send your cheque. Please telephone 01227 830666 or email us to confirm availability and price BEFORE sending payment by cheque.

All payments must be cleared before your order can be dispatched.

Gift Vouchers, Special Offers & Discounts

As part of our online shopping experience, we offer customers various gift vouchers, coupon codes and discounts that can ne used when you order from us; these are usually in the form of a coupon code that can be entered on our ‘basket’ or ‘checkout’ pages.

Detailed below are some of the terms and conditions of the various codes that we use and implement across the website:


Gift Vouchers – Terms & Conditions

Gift vouchers (or online voucher codes) can be purchased in multiple values from £5 – £100 from our website or farm shop, and either printed or sent to either yourself or a friend as a redeemable code that can be used against an order at wwww.essentiallyhops.co.uk. When purchasing a gift voucher, the following terms and conditions will apply:

  • Gift vouchers are valid until the expiry date shown on the voucher and can be redeemed at our Hops & Flowers online store at www.essentiallyhops.co.uk. We will also honor valid codes and gift certificates when purchasing at our farm shop.
  • Gift vouchers are non-refundable and cannot be exchanged for cash in part or full.
  • Gift vouchers cannot be used in conjunction with any special promotion, special offers or other coupon codes.
  • Strictly no extension of the expiry date from the date of issue will be allowed.
  • The management retains the right to reject any voucher that has been tampered with or found in any way unacceptable
  • We are not responsible if a Gift Voucher is lost, stolen, damaged or destroyed and no replacement will be provided in these circumstances
  • Gift vouchers cannot be redeemed in order to purchase further Gift Vouchers
  • Gift Vouchers are assigned as store credit against the ’email address’ given at store checkout, and the value saved against the user ID. For those with existing Hops & Flowers Accounts; Gift Vouchers and coupons are available to view in the ‘My Account’ section and can be assigned with a click for current and future purchases.


Online Shopping Discounts – Special Offer

When you are making a purchase online, we automatically apply one of the following codes to you order:

  • 10% off orders when you spend over £200
  • 15% off orders when you spend over £350
  • 20% off orders when you spend over £500

These discounts will be automatically applied during our check-out process. Please note however that some items and products maybe excluded from these specific discounts; these include:

  • Products and Items that are on sale or have been reduced in price already
  • Workshops and events.
  • Christmas Trees, Wreaths and other festive products.
  • Wholesale and trade account products
  • Floristry products including dried flower arrangements and wedding floristry.
  • This list is not exhaustive.


Customer Service Discounts & Codes

From time to time we provide customers with money off vouchers or delivery refund codes that can be redeemed against there next purchase with us; in these cases, the terms and conditions will be detailed in any communications with that specific customer. In all cases, we will not be able to honor any codes or voucher past their unique expiry dates.





Dispatching your Order

We always make sure our products are picked, processed, packed and prepared properly for delivery to ensure you receive them as expected; for this reason we have the following dispatch times.

We do not dispatch orders after midday on Friday, Bank Holidays or over the weekend; any orders received during those times will be processed and dispatched the following working day.

Once we receive your order, we aim to pick and process this within 2 working days (Monday to Friday). For orders that contain handmade or bespoke products (i.e. Items that need to be prepared or handmade by our florists), we aim to dispatch these within 7 working days (Monday to Friday).

If for any reason there are any delays dispatching your order we will contact you by email or telephone number you provided.

Shipping & Delivery

We pride ourselves our exemplary customer service and promptness of shipping and delivery. If your order is urgent, call us for the fastest response and advice on your shipping options, alternatively, you can email us. shop@essentiallyhops.co.uk Telephone: 01227 830666

We offer a variety of delivery services that can be purchased during the checkout process; these are detailed below. Shipping costs are calculated during checkout and are determined based on your location and the size of the order.

  • Shop Collection – You can collect your order by prior arrangement or during shop open hours – Tuesday to Thursday between 10am and 2pm.
  • Standard Shipping – This is our standard delivery service which is usually 1 to 3 workings days depending on your location.
  • FREE & Discounted Shipping – Delivery to mainland UK is usually free when you spend over £75 (England, Wales & Scottish borders). For deliveries outside of this area (Highlands, Islands and Northern Ireland) we also offer a discounted, flat fee when you spend over £75.
  • Upgraded Shipping (Next Day AM) – We also offer an upgraded, next day AM service for Mainland UK customers when placing your order before midday from Monday to Thursday.

We do not process orders after midday on Friday, Bank Holidays or over the weekend; any orders received during those times will be processed and dispatched the following working day.


**Next Working Day Delivery – Mainland UK (England, Wales and Scottish Borders)

We process orders Monday to Friday before midday and dispatch them with the Parcelforce Express 24 Service who usually deliver them the next ‘working day’. Please be advised that whilst we promote this service with terms such as ‘Next Day Flowers’, ‘Delivery Tomorrow’ or other such iterations, ultimately we can not be held liable or responsible if Parcelforce are unable to fulfil their deliveries. 


Summary of our Delivery Charges (Inc VAT)

Location (Shipping Zone) Orders Under £75 Orders Over £75 Upgraded
Mainland UK (England, Wales and Scottish Borders) – Zone 1 £6 Free +£10
London (Congestion and Central) – Zone 1 £7 Free +£10
Scottish Highlands and Islands – Zone 2 £15 £10 Not Available
Isle of Man, Scilly and N Ireland – Zone 3 £20 £15 Not Available
Isle of Wight – Zone 1 £12 £6 Not Available
Return to Sender Charge £10+ £10+ £10+


Trade/Wholesale Customer Delivery Charges

We provide separate rates for Trade delivery, you can view these rates in the Trade Accounts section.


Courier Handing Disclaimer

In the event of a delay by Royal Mail or another courier, we are unable to offer a refund or to resend your delivery. We cannot guarantee that delivery instructions will be followed. Timed deliveries are not available.

Once an order leaves our premises, we are no longer in full control of delivery however your comments on the delivery services are welcomed and we will always try and help you with questions about your delivery.

Although our team will always try our best to ensure punctual delivery for our customers, Essentially Hops cannot be held responsible if a delivery arrives late due to any circumstances impacting the availability of the postal or courier services that we use or anything else outside of Essentially Hops control.

In the event of a non-delivery (After 5 days) please contact us using shop@essentiallyhops.co.uk.

We reserve the right, at our absolute discretion, to use a different delivery method without prior notification.


Change of Address

If you change address, you must update your address details on the “My Account” section of the website to ensure that no deliveries are sent out to the wrong address. Please ensure this is done by 9am 3 days before your next order is due to arrive. We are unable to provide refunds for any deliveries sent to the wrong location where we have not received advance notice in accordance with this paragraph. Please note that at peak periods we begin processing orders earlier than usual, to account for the large volume of deliveries. This means that we may need up to 10 days notice for any changes to be made.

We reserve the right, at our absolute discretion, to cancel your order if it becomes apparent to us that the postal or courier service in your area is too unreliable. We value our customers and our ability to deliver, so where we can’t, we won’t risk disappointing you.


Undelivered Orders & Failed Deliveries

We use your address information to deliver your order, so please make sure ALL you details are correct when ordering. We also advise you to enter ‘Delivery Instructions’ incase you are not in to accept your delivery.

If an order is returned to us by the courier due to incorrect address information or you were not able to receive/collect the order, we will contact you to discuss arranging a new delivery. In all cases, you will need to pay an additional delivery fee to have your order re-delivered.

If you no longer want the order that has been returned, then we will deduct the cost of initial delivery and, depending on the product, may offer a partial refund for undamaged or resalable items; this will be at our discretion.



Cancellation Policy

If you decide to cancel your order, please email shop@essentiallyhops.co.uk quoting your contact details and order number as soon as possible; we can usually cancel an order before its been dispatched.

If we have dispatched your order, you have 14 calendar days (beginning the day after receipt of goods) to notify us of your intention to cancel. The right to cancel an order does not apply to flowers, perishable or personalised items.

If your order arrives, you are at liberty to refuse delivery, however you will be responsible for the delivery cost, any return charges and for any re-delivery charges.

We do not have a FREE RETURNS policy; this means that if you no longer want your order or wish to return your order, you will need to arrange to send it back to us at your own convenience and cost. We are able to arrange a collection from you, however you will need to pay the collection fee. Contact us for further information.

All deposits taken for bespoke or handmade items are non-refundable if you cancel your order.


Cancelling Bespoke Wedding Flowers

Cancellations more than 6 weeks prior to the wedding date will receive a refund on all monies paid other than a non-refundable deposit. Cancellations within 3-6 weeks of the wedding date will be refunded less deposit and costs for services and products already provided.

There is no refund for cancellations of less than 3 weeks prior to the wedding date.

If the wedding date changes a new consultation will be arranged if date available, with confirmation of stock and prices renewed. There is no charge for changes to the date of the wedding providing that there is no scheduling conflict or additional costs incurred.

If Government Covid legislation prevents a wedding from taking place within 3 weeks of the wedding date, Essentially Hops will refund half the balance remaining after the booking fee less costs for services & products already provided.


Cancelling Bespoke Sympathy Flowers

Cancellations will be refunded in full, less costs for services and flowers already provided or purchased.

If the date changes a new consultation will be arranged if date available, with confirmation of stock and prices renewed. There is no charge for changes to the date providing that there is no scheduling conflict or additional costs incurred.

Returns Policy


At Essentially Hops we are committed to providing excellent customer service to all of our valued customers on a unique basis, so if you have any feedback or would like to raise an issue with any of our products and services, please do get in touch and we will be happy to help.


Product Disclaimer: All of our fresh and dried flowers, hops and plant products are perishable; natural variance can be expected against product listings and these products will change and deteriorate over time.


  • We do not have a FREE RETURNS Policy. If you are returning an item that is not damaged or incorrect, then you will need to arrange and pay to return your order (or contact us to arrange a collection for a fee).
  • You have 14 days after you receive your order to notify us of a return or cancellation. We’ll then discuss the options with you and if your product is not an ‘exception’; you’ll have 14 days to return you items.
  • Exceptions. ‘Flowers’, ‘perishables’ and ‘personalised/bespoke’ products are not covered by consumer acts and so can not be returned or refunded. Please read the following sections to find out more. If you have any doubts or have a question regarding Returns, please do contact us using this form.


Returning Products that are Damaged or Incorrect.

Products that are Damaged

Damaged goods or damaged dried flowers are ones that have clearly been damaged in transit (box is also damaged) or the product has significant petal drop or broken stems due to bad packaging. Please notify us of damaged items immediately with photographic evidence. We will then get in touch to discuss how to proceed. We will replace items that are clearly damaged unless stock is sold out, when we will give a full refund.


Missing Products and Packing Mistakes

All orders are packed with care but mistakes can happen.  When we make mistakes, we will accept total responsibility and will refund or replace the product. If you have a missing product please contact using this form.


Products Not as Expected?

If the product you ordered isn’t what you were expecting please let us know immediately so we can discuss this with you. You can do that using the form here

Our products are natural, they do vary from batch to batch, year to year, and box to box. Variation in colour, size and shape, some petal drop & a few broken stems are not considered as damaged goods. Please notify us of any concerns immediately with photographic evidence or return the items. Every case is treated on an individual basis. We will not send replacements if the replacement is likely to be the same as what you have received.  We take customer satisfaction very seriously and will do all we can to make it right.


Returning Products that are Not Damaged, Faulty or Incorrect

We must be notified of all returns within 14 calendar days from the day after you receive all goods in an order; you then have 14 days to return the goods. Please be aware that while the Consumer Rights Act 2015 cover your rights to return products, the majority of our products are either ‘flowers’, ‘Perishable’ or ‘Personalised’ and so are ‘exceptions’ under the Consumer Contracts Regulations 2013; in these cases we have detailed our specific Returns Policies below:


Products on Sale or Discounted

Products on sale (Those clearly marked with a red sale banner or discounted) are non-returnable.


Bespoke and Handmade Products

Products that have to be handmade, prepared, designed or constructed by our florists are non-refundable and non-returnable; this is because they are unique for each customer and can not be resold.


Pre-Made Products

Products that have been designed and ‘pre-made’ by our florists can be returned and may be eligible for a 50% refund on a case by case basis. You will need to contact us to discuss options.


Hop Plants & Rhizomes

Hop plants are perishable products and as such, are non-refundable and non returnable unless they have been severally damaged in delivery to you. Please see our other terms and conditions regarding hop plants here.


Fresh Hop Products & Fresh Hop Garland Pre-order

Please note that once dispatched, Fresh Hop Garlands are non-refundable and non returnable unless they have been severally damaged in delivery to you. You can cancel your pre-order of Fresh Hops as long as we have not dispatched them to you.


Dried Hop Garlands & Dried Hop Bunches

Natural Hop Garlands, Mini Hop Garlands and Hop Bunches are non returnable and non refundable once they have been removed from the box; this is because they are brittle and excessive handling will damage them.


‘Prepared’ Hop Garlands and ‘Decorated’ Hop Garlands

Hop Garlands that have been prepared and decorated by our florists are considered to be bespoke and handmade items, and as such are non returnable and non refundable.

Complaints & Feedback

If you have any complaints or concerns about the products you have received, then please do let us know; we welcome feedback and our Customer Service team will always strive to resolve your grievance quickly and efficiently.

Complaints or grievances should be made within 14 days of dispatch date and you can do that easily with the form below:

Click & Collect

If you would like us to prepare your items ready for collection from our farm shop at Chalkpit Farm, Bekesbourne, please place your order online and choose “Shop Collection” during checkout.

We’ll the prepare your order for collection and will send you an automatic email when your order is ready for collection.

Please note collection times are Tuesday to Thirsday from 10am to 2pm or by arrangement. We are unfortunately closed on the weekends for collection.

Orders are held for collection for 3 months. If you fail to collect your order (after our attempts to remind you via email or telephone), we reserve the right to re-stock appropriate products and cancel the order with no refunds available.

Hop Plants

Hop Plants are perishable products and as such, are non refundable unless they are severally damaged in delivery to you.

In order to comply with The British Hop Association, if you ordered any of the following plants Cascade, Chinook and Centennial you need agree to the Terms set out by The BHA, Wye Hops Ltd.  By agreeing to these Terms and Conditions in checkout you are also agreeing to the terms specific to these hop plants.

TERMS: “No propagation or resale (except when replacing own stock)” We will keep names and addresses on a database for a period of at least 2 growing seasons. This will be made available to Wye Hops representatives on request. We are unable to supply any Commercial growers or amateur growers with quantities totaling over 100 plants of any variety without a license from Wye Hops Ltd.

International Customers & Sending Hop Plants Overseas

We are not an exporter, and as such do not deliver overseas and do not supply phytosanitary certificates. Please be aware that we do not recommend sending plants that you have purchased from us within the UK to overseas destinations, as we cannot guarantee that your plants will not be seized or delayed at customs. If you choose to send items purchased from us to overseas destination, we will not be held liable and no refunds for these products are available

Tax Charges

All orders are subject to 20% VAT which is included in the price on the webshop. Orders delivered to the European Union can VAT free if the customer submits an EU VAT number when the order is placed online. Orders delivered to countries outside the U.K. & E.U. are exempt from VAT.

Trade Accounts

Terms & Conditions

  • Placement of an order with the company implies full acceptance of the Terms and Conditions of Sale below. Unless otherwise agreed in writing, these conditions shall override any referred to by the customer. Each delivery or invoice will stand as a separate contract.
  • All prices quoted exclude VAT and will be displayed on all invoices at the rate ruling at the time of dispatch or collection. All trade prices relate to box quantities only.  We reserve the right to alter prices without notification. Payment is to be made in sterling.
  • Each order should be a minimum of £200 excluding VAT & delivery.
  • All orders are accepted subject to stock being available.
  • Reservation of Title. The property and risk in the stock shall pass from the company to the buyer on delivery of the stock to the buyer’s premises or to his, or his agent’s, vehicle but the equitable and beneficial ownership shall remain with us until full payment has been received and cleared (each order being considered as a whole) or until prior re-sales, in which case our beneficial entitlement shall attach to the proceeds of the re-sale or to the claim for such proceeds.  If the property of the company is united in any way with those of the intending purchaser, the product thereof shall become the property of the company.
  • Cancellations. Orders cancelled following delivery will incur a charge of up to 50% of the order value.
  • Claims relating to size, quality or quantity or other defect which is apparent on reasonable inspection must be advised as soon as possible and confirmed in writing to the company immediately within two working days of arrival of the stock. The liability of the company for the stock supplied is limited to the replacement of the stock or the refund of the price paid. No claims for losses due to unsatisfactory maintenance or storage will be accepted.


Trade Delivery Rates

Please note that trade delivery is charged per box at the following rates:

Mainland UK (Zone 1) – £7.50 (£6.25 Exc VAT)
London (Zone 1) – £7.50 (£6.25 Exc VAT) + Congestion Charge per consignment £3.00 (£2.50 Exc VAT)
Northern Ireland (Zone 3) – £9.00 (£7.50 Exc VAT)
Isle of Wight (Zone 1) – £9.00 (£7.50 Exc VAT)
Scottish Highlands & Islands (Zone 2) – £9.00 (£7.50 Exc VAT)

Unfortunately we can not delivery Trade orders to the Scilly Isles or the Isle of Man. We do not ship overseas.

Information Accuracy

Every effort is made to ensure information on the Site is complete, accurate, and current, including product descriptions and photograph, however some information may occasionally be inaccurate or out of date.

Due to the nature of some of our products, there will be variation in shape, colour and size. We make all reasonable efforts to accurately display the attributes of our products, including the colour. The actual colour you will see will depend on your computer system and we cannot guarantee that your computer system will accurately display such colours.

We reserve the right to discontinue products at any time.

Credit Card Security

We use Barclaycards Payment Service Provider for all our online orders. No credit card information is retained by ourselves. You can be assured of all efforts to maintain security and our site has an SSL Certificate.

Unauthorized use and/or duplication of Essentially Hops website content, images, designs, articles and descriptions, without express and written permission is strictly prohibited. Links to our site may be used provided that full and clear credit is given to Essentially Hops with specific direction to the original content.

Privacy Policy

Essentially Hops do not disclose buyers’ information to third parties.

Read our full Privacy Policy here.

This Cookie Policy was last updated on 19/08/2021 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://essentiallyhops.co.uk (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of programme code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

6. Placed cookies

If you would like a detailed list of the cookies we place o our website, please send your request to marketing@essentiallyhops.co.uk and we’ll send you the proof of consent document.

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

8. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

9. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browse so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites Essentially Hops Cookie Policy (UK) 19/08/2021 again.

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Essentially Hops
Chalkpit Farm, School Ln, Bekesbourne, Canterbury, Kent. CT4 5EU
United Kingdom
Website: https://essentiallyhops.co.uk
Email: marketing@essentiallyhops.co.uk
Phone number: 01227830666

This Cookie Policy was synchronised with cookiedatabase.org on 19/08/2021


Last updated August 19, 2021


The information provided by Essentially Hops (“we,” “us”, or “our”) on https://essentiallyhops.co.uk/ (the “Site”) is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK.


The Site may contain (or you may be sent through the Site) links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability or completeness by us. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.


The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. YOUR INDIVIDUAL RESULTS MAY VARY.

The testimonials on the Site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public.

The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials.